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How to open an XREX Pay account?

It only takes a few minutes to get started.

Updated over a week ago

Welcome to your XREX Pay Account application journey!

We're excited to support you in opening an account to access our secure, efficient, and trusted financial services tailored for businesses.

For a seamless application experience, follow the outlined steps below.

How to register your XREX Pay account?

  1. Go here to begin your registration.

  2. Click Continue.

  3. Enter your mobile number and click Next to receive an SMS verification code. Enter the code to verify your mobile number.

  4. Enter your email address and click Next. You will receive a verification code in your email inbox—do not share this code with anyone. Enter the code to verify your email address.

  5. Select your company’s country of operation and incorporation, then click Next.

  6. Set and confirm your password. Your password must be 8-25 characters long and include at least 1 special character, 1 number, and both uppercase and lowercase letters. Click Next to continue.

  7. Congratulations! You have successfully registered your XREX Pay account. Click Verify now to receive further instructions via email.

What's Next?

  • After signing up, please follow the instructions sent to your email to complete account verification. If you have any questions during the process, feel free to reach out to your Business Development (BD) manager. You can also log in to your XREX Pay account here, then click the headphone icon in the upper right corner to contact our Customer Support team.

  • Important Note: Each email and mobile number can be used to register only one XREX Pay account.


How to complete XREX Pay identity verification?

To verify your identity, please complete and submit the required information through the verification form sent to your email. Once submitted, the XREX Pay team will handle the rest of the process.

Required Documents:

Company Documents:

  1. Certificate of Incorporation/Registration

  2. Business Profile/ACRA (indicating active status and issued within the last 6 months)

  3. Memorandum & Articles of Association/Constitution (or equivalent)

  4. Certificate of Incumbency/Good Standing (if applicable)

  5. Proof of Business Address (issued within the last 3 months)

  6. Shareholder Registry (issued within the last 6 months)

  7. Director Registry (issued within the last 6 months)

  8. Ownership Structure Document

Proof of Identity and Residence for Key Individuals:

The following individuals will be requested to provide documentary proof of their identity and residence:

  1. Ultimate Beneficial Owners (UBOs)shares

  2. Authorised representative(s) appointed to open and manage an account with XREX

    *We would require a Letter of Authorisation from the company’s directors, confirming the delegated authorities of these individuals, including authorised signatories and platform users.

Source of Wealth/Source of Funds (SOW/SOF):

The company will need to provide SOW/SOF documentation indicating the origins of the wealth/funds.

The services available to you depend on your jurisdiction and location. Additionally, each document must be within the 3 MB size limit and in one of the supported formats: PDF, JPG, JPEG, or PNG. If you need further assistance, please contact your BD manager or reach out to our Customer Support team via email at [email protected] or through your XREX Pay account.


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