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How to request payments?

Steps to set up a PayLynk (payment request link)

Updated over a week ago

Once your counterparty has created an XREX Pay profile and the profile has been successfully verified, you can begin transacting with them. With PayLynk, you can request payments from your verified business counterparties, such as clients, buyers, or trading partners, even if they are new to XREX Pay. Simply generate and share a PayLynk, and your counterparty can complete the payment in USD or USDT, making the process fast, flexible, and hassle-free.

Steps to create a PayLynk

  1. Log in to your XREX Pay account.

  2. Click Request payment under the homepage’s Quick actions section.

  3. Select a verified counterparty from the customer list.

  4. Select the nature of payment:

    1. Pre-shipment advance

    2. Post-shipment

  5. Select the purpose of your payment.

    • If you select “Others”, please provide a payment description.

  6. Set an expiration date for the payment request.

    • Expiration time is fixed at 23:59 on the date selected.

  7. Enter the payment amount for the request.

  8. Select the service fee arrangement agreed between you and your counterparty:

    1. Paid by you: the fee will be deducted from the payment amount received

    2. Shared 50/50: 50% of the fee payable by the XREX Pay user/recipient shall be deducted from the payment amount, and the counterparty/payer shall reimburse the remaining 50% of the fee.

    3. Reimbursed by counterparty: fee will be added to the total amount payable by the counterparty

  9. Upload supporting documents based on the nature of the payment.

Nature of payment

Pre-shipment advance

Post-shipment

Supporting documents

Proforma invoice (PI)

Commercial invoice (CI)

Purchase order (PO)

Transport document

Commercial contract (CC)

Packing list (PL)

  • For pre-shipment advance payments, please upload one of the following documents: Proforma Invoice (PI), Purchase Order (PO), or Commercial Contract (CC).

  • For post-shipment payments, please upload all of the following documents: Commercial Invoice (CI), Transport Document, and Packing List (PL).

10. Review the payment request details to ensure all information is accurate.

11. Create the PayLynk and share it with your counterparty.

Congratulations! You have successfully created a PayLynk for your counterparty. You may track the payment status in XREX Pay > Transactions (located at the bottom of the homepage).

Important notes:

  1. Transaction limits:

    • Maximum: USD 3,000,000.

    • Minimum: USD 100.

  2. The service fee is 0.5% of the transaction amount, with a minimum of USD 25 and a maximum of USD 2,500. During the promotional period, the service fee will be waived.

  3. If a payment is made in multiple installments (partially paid), the full service fee will be charged upon the first payment received.

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