Two-factor authentication (2FA) is an important security measure that serves to protect your account from being compromised. Learn how to set up the 2FA by following the information below.
Open 2FA setting tab on your XREX Pay web page.
Make sure you have the Authenticator app installed.
Open the Authenticator app.
Connect the Authenticator app with your XREX Pay account.
Copy the XREX Pay code from the Authenticator app.
Open your XREX Pay web page.
Paste the code into XREX Pay.
Congrats, 2FA setup is completed!
Note:
After you've successfully linked your XREX Pay account with the authenticator app and enabled 2FA, you can always open your Google Authenticator app and click on the section with the XREX Pay code and paste it into the web page when needed - such as transactions, log-in, and other sensible actions. Click here to see how to enter a 2FA code into XREX Pay.
With the latest update to Google Authenticator app, you can now sync your one-time passcodes across multiple devices. However, this brings about both convenience and security risks. We strongly advise turning off the syncing feature or simply using Google Authenticator without signing into your Google account.
Require assistance?
If you have any questions or experiencing trouble while activating the 2FA, please use the direct chat on the upper right corner of the XREX Pay web. XREX Pay customer support will always be there for you.
No longer able to access your 2FA?
If you have lost your phone or bought a new phone and couldn't use 2FA to sign in, please contact us via the chat on XREX Pay Web or email us at support@xrex.sg for assistance. Our team will be with you shortly!